{"id":812,"date":"2026-02-14T05:55:39","date_gmt":"2026-02-14T06:55:39","guid":{"rendered":"https:\/\/baltatoseh.com\/?post_type=faq&#038;p=812"},"modified":"2026-02-14T06:10:43","modified_gmt":"2026-02-14T07:10:43","slug":"support-after-sales-service","status":"publish","type":"faq","link":"https:\/\/baltatoseh.com\/en\/faq\/support-after-sales-service\/","title":{"rendered":"Support &#038; After-Sales Service\u00a0"},"content":{"rendered":"<h2 data-start=\"148\" data-end=\"196\"><\/h2>\n<ol data-start=\"198\" data-end=\"1119\">\n<li data-start=\"198\" data-end=\"384\">\n<p data-start=\"201\" data-end=\"384\"><strong data-start=\"201\" data-end=\"261\">Does Balta Toseh provide support after project delivery?<\/strong><br data-start=\"261\" data-end=\"264\" \/>Yes, after project delivery, technical support and initial equipment commissioning are provided by the Balta Toseh team.<\/p>\n<\/li>\n<li data-start=\"386\" data-end=\"539\">\n<p data-start=\"389\" data-end=\"539\"><strong data-start=\"389\" data-end=\"431\">What does after-sales service include?<\/strong><br data-start=\"431\" data-end=\"434\" \/>It includes equipment performance checks, troubleshooting, technical guidance, and initial user training.<\/p>\n<\/li>\n<li data-start=\"541\" data-end=\"702\">\n<p data-start=\"544\" data-end=\"702\"><strong data-start=\"544\" data-end=\"595\">Are the supplied equipment covered by warranty?<\/strong><br data-start=\"595\" data-end=\"598\" \/>Yes, all supplied equipment comes with a valid warranty, and the terms are provided at project handover.<\/p>\n<\/li>\n<li data-start=\"704\" data-end=\"839\">\n<p data-start=\"707\" data-end=\"839\"><strong data-start=\"707\" data-end=\"765\">How can I request support in case of technical issues?<\/strong><br data-start=\"765\" data-end=\"768\" \/>You can submit a support request via phone or the website contact form.<\/p>\n<\/li>\n<li data-start=\"841\" data-end=\"989\">\n<p data-start=\"844\" data-end=\"989\"><strong data-start=\"844\" data-end=\"901\">Is staff training provided for the kitchen personnel?<\/strong><br data-start=\"901\" data-end=\"904\" \/>Yes, if requested, training on proper and safe use of equipment is provided to staff.<\/p>\n<\/li>\n<li data-start=\"991\" data-end=\"1119\">\n<p data-start=\"994\" data-end=\"1119\"><strong data-start=\"994\" data-end=\"1040\">Is periodic maintenance service available?<\/strong><br data-start=\"1040\" data-end=\"1043\" \/>Yes, periodic maintenance and servicing can be provided upon client request.<\/p>\n<\/li>\n<\/ol>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"faq-category":[],"class_list":["post-812","faq","type-faq","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/baltatoseh.com\/en\/wp-json\/wp\/v2\/faq\/812","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/baltatoseh.com\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/baltatoseh.com\/en\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/baltatoseh.com\/en\/wp-json\/wp\/v2\/media?parent=812"}],"wp:term":[{"taxonomy":"faq-category","embeddable":true,"href":"https:\/\/baltatoseh.com\/en\/wp-json\/wp\/v2\/faq-category?post=812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}