Support & After-Sales Service 


  1. Does Balta Toseh provide support after project delivery?
    Yes, after project delivery, technical support and initial equipment commissioning are provided by the Balta Toseh team.

  2. What does after-sales service include?
    It includes equipment performance checks, troubleshooting, technical guidance, and initial user training.

  3. Are the supplied equipment covered by warranty?
    Yes, all supplied equipment comes with a valid warranty, and the terms are provided at project handover.

  4. How can I request support in case of technical issues?
    You can submit a support request via phone or the website contact form.

  5. Is staff training provided for the kitchen personnel?
    Yes, if requested, training on proper and safe use of equipment is provided to staff.

  6. Is periodic maintenance service available?
    Yes, periodic maintenance and servicing can be provided upon client request.