Expert supervision and pathology
Home page Service Audit, measurement and evaluation Expert supervision and pathology

Performance monitoring and measurement

Defining and establishing key performance indicators (KPIs)

This service involves selecting and defining quantitative and qualitative indicators that best measure the performance of the manufacturing unit in various areas including production, quality, cost, on-time delivery, safety, and employee satisfaction. These indicators must be intelligent.

Collect and analyze performance data on an ongoing basis

In this service, data related to each key performance indicator is collected regularly (daily, weekly, monthly) from various systems and analyzed using statistical techniques and control charts to identify trends and patterns.

Comparing performance with set goals and industry benchmarks

This service involves comparing actual performance with pre-set goals as well as with the performance of similar units in the industry. This comparison clearly shows the unit's strengths and weaknesses.

Pathology and root cause analysis

Identifying functional deviations and chronic problems
This service involves identifying instances where actual performance consistently deviates from set targets, or problems that occur repeatedly in processes. These problems can cause downtime, waste, rework, or increased costs.
Conduct root cause analysis to determine the underlying causes of problems
In this service, for each identified problem, root cause analysis techniques such as Fishbone Diagram, 5 Whys Method, or FMEA are used to identify the root causes, not just the surface symptoms.
Prioritize issues based on impact on business objectives
This service involves evaluating and ranking identified issues based on their impact on the strategic objectives of the manufacturing unit (e.g., profitability, customer satisfaction, market share) and ease of resolution. This prioritization helps in the optimal allocation of resources.

Providing solutions and tracking improvements

Develop a performance improvement plan for key issues
This service involves developing a detailed action plan to resolve high-priority issues. The plan includes identifying specific actions, who is responsible for implementation, a deadline, and the resources required for each action.
Monitor the implementation of improvement measures and measure results.
In this service, the progress of the improvement plan implementation is continuously monitored and the effectiveness of the measures taken is evaluated by measuring the relevant indicators. If necessary, amendments are made to the plan.
Providing periodic performance evaluation and improvement reports
This service includes preparing and providing regular reports to management that summarize performance, issues identified, improvement actions taken, and their results. These reports enhance transparency and accountability.

final output

Periodic performance evaluation reports, improvement plans, and reporting on improvement results.